IBM Hiring : Looking for freshers Technical Support Engineer

IBM Hiring : IBM is looking for the position of Technical Support Engineer. Job Alert for Freshers in Bangalore, India. Any Bachelor degree holder with prior work experience can apply for this position. Interested Candidates can apply for this Position by online using the below links. Eligibility Criteria is Mentioned below :–

Job Details

Job role	Technical Support Engineer
Company	IBM
Education	Any
Batch	Any
Experience	NA
Stipend	Not disclosed
Last date to Apply	ASAP
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About Company (IBM Hiring)

International Business Machines (IBM) Corporation, nicknamed Big Blue, is an American multinational technology company headquartered in Armonk, New York and present in over 175 countries.

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Roles & Responsibility (IBM Hiring)

1. Support and maintain customers who have implemented the Apptio SaaS solution, resolving customer issues in a timely fashion.
2. Operational management of clients (e.g. helping loading new data,
3. maintaining and validating dashboard/report outputs, etc…)
4. Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
5. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
6. Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices.
7. Collaborate with other departments in the company to achieve customer satisfaction.

Skill Must (IBM Hiring)

• Knowledge and application of relational database concepts.
• Basic programming skills and web development understanding, e.g. Ruby on Rails, JAVAScript, HTML, CSS, SQL
• Experience with Cloud computing (AWS/Azure/GCP)
• Skilled at working with large data sets in Excel, quickly detecting and resolving data-related issues.
• Skilled at completing technical design via iterative mockups.
• Specific knowledge and application of IT services and financial management including budgeting cost allocations, capital & operating expense handling, program portfolio management, and application /infrastructure support.
• Operational knowledge of IT infrastructure domains including data centers, network / communications, server utilization, virtual environments, storage, and application development & maintenance.
• Strong analytical and problem solving skills.
• Strong skills in data analysis/manipulation.
• Ability to quickly comprehend complex spreadsheets/data in order to streamline the underlying processes into the Apptio solution; versed in formulaic logic (e.g. Excel).
• Self-starter – able to come up to speed on complex, difficult concepts with minimal assistance.
• Ability to quickly context-switch between multiple complex work streams.
• Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
• Client-focused attitude — a customer advocate.
• Team player with solid communication and presentation skills.

Education (IBM Hiring)

• Graduate

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