Johnson Controls Hiring for IT Technical Analyst

Johnson Controls Hiring : Johnson Controls is looking for the position of IT Asset & Technical Analyst. Job Alert for Freshers in Pune, India. Any Bachelor degree holder with prior work experience can apply for this position. Interested Candidates can apply for this Position by online using the below links. Eligibility Criteria is Mentioned below :–

Job Details

About Company (Johnson Controls)

Johnson Controls International plc is an American, Irish-domiciled multinational conglomerate headquartered in Cork, Ireland, that produces fire, HVAC, and security equipment for buildings. As of mid-2019, it employed 105,000 people in around 2,000 locations across six continents

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Primary Responsibility (Johnson Controls)

• IT asset and Inventory Management.
• Providing Daily, Weekly and Monthly Asset and Inventory Report with Management.
• Physical Asset Verification with Data Available in CMDB and other Report.
• Tracking and follow up with Users and HR for asset return.
• Returning of Asset to Suppliers and Dispose when required.
• Monthly Asset reconciliation.
• Supporting other LOB and Site in their asset Management.

Secondary Responsibility (Johnson Controls)

1. Customer facing role on Application & Systems troubleshooting with Server, Storage and Backup management tickets Field IT Team. Role will involve supporting the IT Deskside department in achieving its objectives against agreed SLAs.
2. Additionally, the person might act as primary/secondary contact for IT Systems on & remote site, LAN, WAN, Voice, Printing services, etc
3. “Act as the key person” in the IT Deskside team in case of Business Continuity Plan activation and Disaster Recovery of the supported SSC.
4. Work with SCCM & CMDB Teams to support End user computing requirements
5. Work within Johnson Controls guidelines to ensure compliance to corporate IT standards
6. Ensuring all support cases are dealt with, within agreed service levels, and to the customer’s satisfaction ensuring all work carried out is satisfactorily documented within the relevant ticket logging system

Education

• Bachelor degree or equivalent experience

Skills (Johnson Controls)

1. Ability to recognize and respond to customer expectations with a sense of urgency
2. Excellent support awareness of Desktop, Laptop and Peripheral devices
3. Excellent analytical, interpersonal and communication skills with strong problem solving abilities
4. Ability to handle cross-functional tasks in parallel
5. Ability to work independently in dynamic, fast-paced environment
6. Demonstrated ability to work in a team environment, work collaboratively with IT team members, and communicate effectively with all levels of management
7. Proven sensitivity to cultural diversity in the business environment
8. Proven ability to assist in installation, configuration, and setup of different Applications
9. Self-motivated with good organizational skills
10. Proven ability to quickly build up working knowledge in previously unknown technologies
11. Basic project management skills with the ability to plan and monitor projects involving customers, other IT departments
12. Good understanding of office products, such as Microsoft Office
13. Good understanding of Network standards – WAN, LAN, TCP/IP
14. Good understanding of Smart-Device technology – iOS, Android, Windows Mobile etc.
15. General IT awareness of Back Office solutions (Server, SAN, Data Protection, Cloud)

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