Accelya Group : Hiring graduate for End User Support

Job Details (Accelya Group)

Qualifications :

1. BSc degree in Computer Science, Information Technology or relevant field

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Job Responsibilities 

1. Install and configure computer hardware operating systems and applications
2. Monitor and maintain computer systems and networks
3. Set up new users’ accounts and profiles and deal with password issues
4. Provide support, including procedural documentation and relevant reports
5. Troubleshoot system and network problems, diagnosing and solving hardware or software faults

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Skills :

• Experience working in an end-user desktop support role or computer operations environment required.
• Experience working in Microsoft Office 2007 to 2013, Windows 7, Windows 8, Windows 10, XP and Vista
• Windows Server 2003 and 2008 and 2012
• Active Directory and Exchange
• Patch management
• Advanced printer / peripheral device troubleshooting
• TCP/IP, DNS and DHCP
• BSc degree in Computer Science, Information Technology or relevant field

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